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    • Mental Health Programs
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    • Health Advisor
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These services are not part of the life insurance policy and are provided by Teladoc Health International, S.A.U., or another similar entity, acting as an independent data controller, as long as the insurance policy remains in force. BanSabadell Vida, S.A. de Seguros y Reaseguros reserves the right to cancel or modify these services, which are intended to provide general health information. These services are designed to offer general health and wellness information and advice. The recommendations resulting from these services are based on medical information provided by the customer. These services are provided by independent and specialized companies through agreements with the insurance entity. The insurance entity reserves the right to suspend these services or modify their features and conditions. BanSabadell Vida, Sociedad Anónima de Seguros y Reaseguros, with Tax ID (NIF) A08371908 and registered office at Calle Isabel Colbrand, No. 22, 28050 Madrid. Registered in the Madrid Commercial Register and in the Register of Insurance Entities of the DGSyFP under code C-0557. BanSabadell Pensiones E.G.F.P., S.A., with Tax ID (NIF) A58581331 and registered office at Calle Isabel Colbrand, 22, 28050 Madrid. Registered in the Madrid Commercial Register and in the Register of Pension Fund Management Entities of the DGSyFP under code G-0085. BanSabadell Mediación, a Tied Bancassurance Operator of the Grupo Banco Sabadell, S.A., with Tax ID (NIF) A-03424223, located at Avenida Óscar Esplá, 37, 03007 Alicante, registered in the Alicante Commercial Register and in the Administrative Register of Insurance and Reinsurance Distributors of the DGSyFP under code OV-0004, holding a professional liability insurance policy in accordance with the insurance and private reinsurance distribution regulations in force at any given time.

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Health Advisor

Cared for by a Teladoc Health nurse

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Through this service you will be assigned a nurse, who will become your wellness advisor. After completing a brief health questionnaire, he will give you personalized advice and guide you through the different services of the portal so that, depending on your profile and your situation, you can benefit from those that best suit you.

He The objective of your health advisor is to help you identify your health needs and accompany you so that you can improve your well-being goals, hand in hand with our services.

Contact your health advisor and obtain advice and recommendations to improve your health.

Who can use this service?

As a Teladoc Health customer you have access to this service at no additional cost.

How does it work?

  • 1Request consultation:

    Fill in your information so that a nurse can contact you. You can attach reports or documentation that you consider important.

  • 2Solve your doubts:

    The nurse will contact you and complete a health questionnaire to provide you with professional advice.

  • 3Follow-up:

    Once the consultation has been completed, they will send you a report on your health status and you can contact the same nurse again whenever you wish.

Ask our professionals any questions about your health from the comfort of your home.

This is not an emergency service and below are examples of conditions we cannot treat. If you are feeling severely unwell, we advise you to contact your local emergency services.
What we don't treat: Chest pain, shortness of breath, severe abdominal pain, heavy bleeding, thoughts of suicide or self-harm, confusion, loss of consciousness, severe infection, severe pain, suspected stroke, seizures, pregnancy complications, high fever in unwell infant.
  • And remember that you also have the medical team at your disposal 24 hours a day by calling 900101557.
Request serviceREQUEST VIDEO CONSULTATION